Please note: In order to limit risk caused by COVID-19, IMS Customer Service and Account teams are working remotely. Customer Service can only be reached at mcdonalds@imsretail.com, and will monitor this email address during normal business hours. We have also experienced some shipment delays, but items are still available for pre-order.

 

International Orders

How to Place an International Order

Simply browse our online catalog, note the item numbers and quantities of the items you wish to purchase, and complete and send the International Order Form with the order information or provide the appropriate order information via email at mcdonalds@imsretail.com (see order form for appropriate information). 

Please note if you have specific date requirements for your delivery, please include these details with your email correspondence.