UPDATE: The safety of our employees and customers is our top priority amid the concerns around COVID-19. IMS Customer Service and Account teams have been instructed to work remotely. Customer Service can be reached at mcdonalds@imsretail.com. We will constantly monitor this email Mon – Fri, 7am – 7pm CT.


International Orders

How to Place an International Order

Simply browse our online catalog, note the item numbers and quantities of the items you wish to purchase, and complete and send the International Order Form with the order information or provide the appropriate order information via email at mcdonalds@imsretail.com (see order form for appropriate information). 

Please note if you have specific date requirements for your delivery, please include these details with your email correspondence.